New! 2026 Curbside Collection Program
The City is launching a new curbside collection program beginning on May 1, 2026. The new program has been developed based on feedback from two public curbside surveys conducted in 2023 and 2025, with a goal to improve the overall service for curbside collection. There are several changes to the new program, including:
- a new collection contractor
- an automated collection method with standardized carts
- changes to the collection schedule
- the introduction of flexible plastics collection at the curb
New Curbside Collection Contractor
The City’s new curbside collection contractor is Environmental 360 Solutions (E360S). E360S is the same contractor that has been operating the Bailey Sanitary Landfill since 2021, and the annual Household Hazardous Waste Day Event since 2024. E360S provides waste management services for many municipalities across Canada.
Collection Method
The City will be switching to fully-automated collection of garbage, recycling and compostable waste using standardized carts. Fully-automated waste collection is a system where the trucks have hydraulic arms to pick up the cart and tip the contents into the truck. Standardized carts for garbage and recycling, similar to the green cart, will be provided. Glass and flexible plastics will be collected manually by waste crews.
Service Changes and Collection Schedule
Beginning May 1, 2026, the collection frequency of recycling and glass will change. Your collection day should remain the same. City staff are reviewing the collection areas with E360S, and if there are any minor revisions, affected residents will be notified as soon as possible.
Compostable waste (combined food and yard waste) will continue to be collected weekly. Residents will use their existing green cart, unless a size exchange is requested or a cart replacement is required for wildlife-resistant carts.
Garbage will be collected bi-weekly (once every two weeks), alternating with recycling. Residents will be provided with a black garbage cart.
Recycling will be collected bi-weekly (once every two weeks), alternating with garbage.
Residents will be provided with a blue recycling cart.
Glass will be collected manually once per month, at the same time as flexible plastics.
Residents will continue to use their 27L grey bin.
New! Flexible Plastics will be collected manually once per month, at the same time as glass.
Residents will be provided with a 57L pink bin and lid.
An example collection schedule for residents living in the ‘Thursday zone’ is shown below:
Flexible Plastics Collection
Flexible plastics are any plastics that can be bent or shaped without breaking. This includes plastic bags and overwrap, stand-up and zipper lock pouches, bubble wrap, woven and net plastic bags, and crinkly food packaging.
Flexible plastics break easily, get tangled in machinery, and are more difficult to sort, requiring them to be kept separate from other curbside recyclables. While currently only accepted at Recycling Depots, starting in May 2026, flexible plastics will conveniently be collected at curbside in a pink bin.
During routine recycling audits, it has been found that flexible plastics make up the highest contaminant compared to other materials. Results of the 2025 Curbside Collection Survey indicated that 69% residents were in support of flexible plastics collection at the curb.
Click here to view the list of flexible plastics that will be accepted in the 2026 Curbside Collection Program.
Cart Selection
In the new curbside collection program, residents will receive standardized carts for garbage and recycling. Cart size selection will be available from September 1 - 30, 2025.
Frequently Asked Questions
Frequently Asked Questions