Accessibility and Inclusion Plan
Accessible British Columbia Act
In 2021, the Province of BC passed the Accessible British Columbia Act, and in 2022 they mandated all public sector organizations to establish:
- An accessibility committee
- An accessibility plan
- A mechanism for collecting feedback on accessibility
You can find information on each of these on this page.
Accessibility Committee
In January 2021, an Accessibility Advisory Panel (AAP) was developed by the City, under the Mayor’s Task Force on Inclusiveness, Diversity and Accessibility. The AAP met quarterly in 2021 and 2022 to provide feedback on accessibility issues to the City. In 2023, this panel became the City’s Accessibility and Inclusion Advisory Committee and started working on the City’s next Accessibility and Inclusion Plan. More information about the committee is available online at chilliwack.com/AIAC.
Accessibility and Inclusion Plan
Council endorsed the City’s updated Accessibility and Inclusion Plan in April 2026. The City completed the plan following public engagement and feedback from the City’s Accessibility and Inclusion Advisory Committee.
The Accessibility and Inclusion Plan features four focus areas that address important accessibility work that matches how the City operates. The four focus areas are as follows:
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Built Environment: prevent and remove accessibility barriers from City infrastructure and places. | |||
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Information, Communication and Engagement: increase inclusion by providing information and communication in accessible formats. | |||
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Advocacy and Education: remove attitudinal barriers and set a strong example of municipal leadership. | |||
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Accessible Employment Practices and Procurement: become a more inclusive, flexible, and accessible workplace. |
This plan builds on the concepts established in the 2022 Mayor’s Task Force on Inclusiveness, Diversity, and Accessibility (MTFIDA) Plan. Information about the MTFIDA Plan and progress from 2022-2025 is available on our website here.
Collecting Feedback on Accessibility and Inclusion
To provide feedback on matters related to accessibility and inclusion in the City of Chilliwack, please email [email protected]. If you are unable to email, please call Jamie Best, Director of Communications and Legislative Services at 604-792-9311.
| Attachments | |||
| Description | Date | File Size | |
| Accessibility and Inclusion Plan | 2026-04-21 | 15.17MB | |
Mayor’s Task Force on Inclusiveness, Diversity and Accessibility Plan
In 2022, the Mayor’s Task Force on Inclusiveness, Diversity and Accessibility created a plan to help make Chilliwack a more inclusive, diverse, and accessible community.
Open Door Fridays Report
Open Door Fridays was a six-month program that empowered community members to discuss needs and opportunities around inclusion, diversity and accessibility, directly with Mayor Ken Popove.




