Municipal Departments

For general inquiries please call the main reception at 604-792-9311 or email [email protected].


The Municipal Administrator’s office provides administrative support to Council, Committees of Council and departmental operations, ensuring the most cost-efficient delivery of services to the public.


The Communications Department works directly with Mayor and Council, and all City departments, to support communications, marketing and public relations activities.

Development & Regulatory Enforcement Services

The Development and Regulatory Enforcement Department is responsible for the City’s land use planning (zoning, subdivision, etc.), including the regular updating of the community’s Official Community Plan. The permitting and inspection of residential, commercial and industrial buildings is also coordinated by this Department as well as the licencing of businesses and dogs.


The Engineering Department is responsible for the construction and maintenance of the Municipality’s infrastructure


The Finance Department is responsible for the financial management of the City including: payroll, accounts payable, accounts receivable, property taxes, water/sewer utility billing, coordination of the City’s Comprehensive Municipal Plan and the budgeting process.

AP Direct Deposit | Claim Your Home Owner Grant | Downtown Revitalization Tax Exemption | Home Owner Grants | | Online Banking | Online Payments | PAWS for Utilities | Property Assessment | Property Tax FAQ's | Property Tax Prepayment Plan | Purchasing Department | Tax & Utility Rates | Tax Payment Options | Tax Sale | Your Current Tax Notice

Fire Department

The Fire Department’s primary responsibility is fire response with the Department also actively involved in fire prevention programs.

Human Resources

The Human Resources Department consists of an team of professionals who strive to maintain success for the City, its managers and employees alike.


Information Technology

The Information Technology (IT) department provides computer related technical support services to all departments of the City, including the RCMP

Geographic Information Systems

Legislative Services

The Legislative Services Department is responsible for the Corporate Officer function and works closely with all departments within the City to provide a proactive public relations program through advertising, publications and the City website. Freedom of Information also comes under Legislative Services' purview.

Bylaw Adjudication | Clerks


The Planning Department is responsible for current and long range planning, development (rezoning, ALR applications and permits) business and business licensing.

Public Works and Parks

The Department is responsible for the operation and maintenance of the City's sanitary sewer, potable water, roads, open drainage, storm sewer and dyke infrastructure.


Chilliwack RCMP Detachment is part of an integrated regional force that serves the Upper Fraser Valley area. This regional force includes detachments in Hope, Agassiz-Harrison and Boston Bar.

Recreation & Culture

The Recreation & Culture Department is responsible for the coordination and/or the provision of leisure services within Chilliwack.