Departmental Responsibilities:

The Operations Department is responsible for the operation and maintenance of the City's:

  • Parks
  • Trails
  • Sports fields
  • Sanitary sewer system
  • Potable water system
  • Roads
  • Open drainage
  • Storm sewer system
  • Dyke infrastructure

The Operations Department maintains over 100 parks and natural areas which together make up over 400 hectares of green space. Parks vary in equipment and services. Most Community Parks provide a variety of facilities suitable for a day visit, while smaller parks provide playgrounds and often sports courts and picnic tables. Operations also maintains over 400km of recreational trails ranging from challenging hillside terrain, to easy and flat riverside trails.

Providing water and sewer service to over 20,000 properties within the municipal boundaries the Operations Department maintains and operates:

  • 50 sanitary pump stations
  • Wastewater Treatment Plant
  • 10 drinking water production wells
  • 14 potable water pumping stations
  • 18 water reservoirs
  • 4 drainage pumping stations
  • Over 1,500 kilometres of roads, sanitary sewer mains, storm drains, and water distribution pipes.

Overseeing and monitoring drinking water quality is managed by the Operations Department. Please direct all inquiries or complaints to 604.793.2810 or email operations@chilliwack.com.