COVID-19 (Coronavirus)

Service Impacts | Provincial Health Orders | BC 211 Seniors Service | Health Information

Many people in Chilliwack are concerned about COVID-19 (a coronavirus) and want to ensure they stay healthy.

What the City is Doing

We are actively monitoring updates from local, provincial and federal health authorities and will continue acting as directed by these agencies. City actions include:

  • Closing City Hall, Fire Department Reception and the Operations Centre to the public until further notice (press release)
    • Staff will continue to conduct business via phone, email and virtual meetings. Visit our Contact Us page for contact information. 
  • Temporarily closing recreational facilities (read the list here)
  • Deep cleaning facilities during closures
  • Cancelling organized bookings at sports fields (press release)
  • Postponing Advisory Committee Meetings and Public Hearings (press release)
  • Closing City playgrounds (press release)
  • Cancelling the second half of the Spring 2020 burning season, effective immediately 
  • Waiving interest on overdue utility fees (water, sewer, curbside collection, with re-assessment on June 30, 2020.
  • Offering a direct deposit option for the payment of development fees.
  • Cancelling all Earth Month events
  • Supporting enforcement of the provincial health officer’s orders through bylaw enforcement officers (press release)

Read Mayor Popove’s latest statement on COVID-19.

Service Impacts

  • Bailey Landfill: open, social distancing measures in place. Wait times likely to be longer. Please stay home and hold onto your materials, if possible. (More information)
  • Bottle Depots: some recycling and bottle depot locations are closed. (More information)
  • Curbside Collection: proceeding on schedule. Paper towels, napkins and facial tissues are temporarily not accepted in your Green Cart. Bag and securely tie these items and place in garbage. (More information)

Orders & Notices from the Government of BC

In a Provincial State of Emergency, the Public Health Officer can make Orders as needed that must be followed. Please visit the Province's website for a full list of Orders and Notices.

BC 211 Service for Seniors

The Government of British Columbia has launched a new service via the 211 phone line and website to help connect seniors with people who want to help them during the novel coronavirus pandemic. The he 211 phone number can now be called from anywhere in the province, and will be staffed 24 hours a day with a live operator.

Information about COVID-19 Prevention, Symptoms and Updates

For information about prevention, symptoms and updates about the virus, please visit:

If you are concerned you have COVID-19, please use the BC COVID-19 Self-Assessment Tool

Description Date File Size
Hand Hygiene 2020-03-27 2.84MB
Physical distancing 2020-03-27 297KB
Self-Isolation Dos and Don'ts 2020-03-27 391KB