Online Building Permit Applications
The Building Department uses the City of Chilliwack’s MyCity portal as a platform for online Building Permit management and applications. While your Building Permit application begins in MyCity, documents are uploaded through ProjectDox, a cloud-based platform developed by Avolve Software. ProjectDox is where document management and plan review take place.
Together, MyCity and ProjectDox provide a fully digital Building Permit process, eliminating the need for paper documents. The entire permit process is completed online, from application submission through to permit approval and download of permit-related files.
We are now accepting digital Building Permit applications for all construction types, including, but not limited to, the following:
- Part 9 residential construction, including new single- and two-family dwellings
- Additions, and renovations
- Rural and residential accessory buildings
- Agricultural buildings
- New Part 3 buildings
- Part 3 commercial/industrial Tenant Improvements (TIs)
- Demolition permits
- Utility connection permits (water, sewer, and storm)
- Sign permits (free-standing, pylon, fascia, etc.)
For questions regarding submission requirements, or to determine the best submission method for your project, please contact [email protected].
Online Submission Overview
1. Login to your MyCity account. First-time users will need to register for an account.
2. Once logged in, navigate to Building Permits, located under the Applications heading on the left side of the homepage. Click Apply for a New Permit and follow the prompts to create your application. Ensure that the information provided is accurate and consistent with the type of construction being proposed.
4. Once your application is submitted, you will receive emails from [email protected] notifying you that you have been invited to participate in the plan review for your project and that you have a task to complete. First-time users will also receive an email prompting them to register for a ProjectDox account.
Please Note: ProjectDox emails will only be sent to the email address provided in the applicant section of the MyCity building permit application
5. Click the Start Task button in the Upload and Submit task email to begin uploading your files to ProjectDox for pre-screen review. You must accept the task before your can upload files.
6. An eForm will open where you can upload your files. Select Upload Drawings to upload building plans and Upload Documents for all other required files (i.e. building permit application form, letter of authorization, engineer’s schedules, etc.).
7. Follow the instructions in the Formatting PDF Files for ProjectDox Upload guide to ensure files are named using the proper naming conventions and to help avoid unnecessary delays during the pre-screen and plan review stages.
8. Once all necessary documents have been uploaded, complete the task and submit your application by clicking Submit.
Please Note: You have the option to select Save for Later if additional documents are not yet available for upload. However, we recommend waiting to submit your application until all required documents have been gathered.
Digital Permit Application Guide
The Building Department has created a detailed digital permit application guide to assist applicants with submitting permit applications through the City of Chilliwack's online Building Permit portal. The guide provides step-by-step instructions for first-time users, including how to register for both MyCity and ProjectDox accounts.
View the Digital Permit Application Guide
Accessing the MyCity Portal
Use the link below to access the MyCity portal to submit new Building Permit applications or view and track the status of active Building Permit applications with the City of Chilliwack.
Next Steps
Once you have submitted your application, it will undergo a pre-screen review. The focus of this review is to confirm that all required submission items have been provided and that the application is complete. No technical review or code compliance checks will take place at this stage.
If your submission is missing items, a request for additional information will be issued through ProjectDox. If the requested information is not received within 5 to 7 business days, the application may be cancelled. You will then be asked to resubmit your application once all required information is available.
If your submission is accepted, an application date will be assigned to your project, and your permit will enter the queue for review.
You can view Part 9 residential permit turnaround times here.
| Attachments | |||
| Description | Date | File Size | |
 |
Digital Permit Application Guide | 2026-09-21 | 2.03MB |
|
Formatting PDF Files for ProjectDox Upload | 2026-08-06 | 184KB |
|
Downloading Approved Files in ProjectDox | 2026-08-10 | 174KB |