Curbside Compostables (Organics) Collection Program

The Curbside Collection Program has changed, effective May 2017:

  • Compostable waste (combined food waste, food-soiled paper and yard waste) is collected from all residents on the program weekly
  • Garbage collection has been reduced to bi-weekly
  • Some residents have new collection days

Details about these program changes are provided below.

General Process

All residents on the City's Curbside Collection Program have been provided with a Green Cart for compostable waste (combined food waste, food-soiled paper and yard waste) along with a Kitchen Catcher and more information to help you transition to the new program.

Food, food-soiled paper, and yard waste should be placed in your Green Cart for collection and composting.  The "Kitchen Catcher" is used to store food waste in the kitchen before transferring it to the large Green Cart that is then set at the curb for collection. Please note that Kitchen Catchers are designed for indoor use only and are NOT acceptable at the curb as they do not have a locking mechanism to prevent wildlife interactions and keep materials contained.

Suggested steps:

Accepted Materials in your Green Cart

Not sure if an item is accepted? 

Use the new Waste Wizard "What Goes Where" search tool to look up items for recycling, composting or disposal:

Yard Waste

Every spring and fall (April-June, September-November) residents are also able to put out up to 10 extra paper bags of yard waste or bundles of branches per week (no tag-a-bag stickers required) to assist residents when there are more prunings, leaves, etc. At other times, residents can put out extra yard waste with tag-a-bag stickers on them.

Note: Residents previously subscribed to the yard waste service no longer need to subscribe; yard waste is collected from everyone weekly as part of the new compostables service. The new curbside fees are lower than previous fees paid by customers with yard waste subscriptions due to increased efficiencies.

Containers and Collection Method

Garbage and recycling are still collected manually by curbside collection crews. A semi-automated collection system is being used for the collection of the heavier compostable waste.

The collection contractor has provided wildlife resistant standardized Green Carts to all residents. Residents are able to choose a cart size (eg. 80L, 120L, 240L, 360L) and pay a different rate accordingly. 

Click here for the Green Cart Size  and Cost Information.

Please note that Green Carts are registered to the property that it was delivered to and should remain at the original property even if ownership changes.

Green Cart Exchange Information:

Green Cart size exchange requests may be made using the link below or by calling 604.793.2787. Please allow up to 3 business days for your exchange to be processed.

Emterra plans to exchange carts on the day after residents' regular collection day, but in some cases exchanges may occur on another day of the week.

In order to facilitate the exchange, please ensure your current Green Cart is accessible from the front of your residence (or from the back lane if you receive back lane collection). Emterra will not be able to exchange your cart without collecting the current size. If your cart is not exchanged the day after collection, please continue to use your cart but keep it accessible until the exchange occurs.

If you have any questions about your exchange request, please call Emterra at 604.795.7795.

Click here to request a different cart size.

Tenants, please discuss cart size selection with your landlord.

Watch: Presentation from March 21 Council Meeting regarding the Curbside Program changes

Attachments
Description Date File Size
Green Cart Size Information 2017-11-03 358KB
How to Make a Liner for Your Kitchen Catcher 2017-07-18 209KB
May 2017 Curbside Program Changes 2017-11-03 503KB