CITY OF CHILLIWACK | 2024 Annual Report 54 55 2024 Annual Report | CITY OF CHILLIWACK FIRE The following five leading calls for service accounted for 93% of total calls for service: 4,766 TOTAL CALLS FOR SERVICE 1,692 PUBLIC SERVICE INCIDENTS 1,192 ALARM RESPONSE 797 FIRE RESPONSE 494 MOTOR VEHICLE INCIDENTS 242 EMERGENCY MEDICAL AID Fire Prevention – Completed 1,496 fire inspections. – Educated over 2,555 residents. – Completed 76 food truck safety inspections. Community Events – Participated in various events including Fire Prevention Week, Emergency Services Food Drive, and the Christmas Parade. – Firefighters Education Fund awarded six post-secondary financial awards to high school graduates. – Firefighters Charitable Society awarded four scholarships to high school graduates. Emergency Management – Onboarded five new Emergency Support Services (ESS) team members. – Conducted two wildfire Emergency Operations Centre (EOC) exercises. – Completed technology upgrades to the EOC and the ESS team. – Conducted exercise on using the new ESS Evacuee Registration and Assistance (ERA) tool. 2024 HIGHLIGHTS The Fire Department employs 45 full-time and 127 Paid on-Call (POC) firefighters and fire officers responding out of six strategically located firehalls. The Department is supported by four chief fire officers, three administrative support staff, three fire inspectors, and two training officers. The Fire Department proudly serves residents and visitors of Chilliwack, covering an area of over 260 square kilometres. The Department delivers fire protection for various residential, commercial, and industrial occupancies in rural, suburban and urban areas. Firefighters and fire officers provide emergency response to a diverse number of incidents such as fires, public service, public hazards, medical aid, motor vehicle incidents, fire alarm activations, burning complaints, rescues, and hazardous materials incidents. HUMAN RESOURCES The Human Resources Department consists of a team of professionals who support all employees working for the City of Chilliwack. It is our role to ensure that best practices are always at the forefront while educating staff in those practices as regional and global trends change. The department is responsbile for a variety of services: • Benefits Administration. • Employee and Labour Relations. • Recruitment and Selection. • Occupational Health and Safety. • Disability Management. • Policy Development and Updates. • Training and Development. – Respectful Conduct in the Workplace. – Cultural Sensitivity & Indigenous Awareness. – Safety Training. 164 JOB POSTINGS 93 POSITION CHANGES 2024 HIGHLIGHTS Training Trained and graduated 19 new Paid on-Call firefighters. * * * * Image designed using resources by Freepik.com
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