40 City of Chilliwack Communications The City of Chilliwack’s Communications Department works directly with Mayor and Council, senior management and all City departments to support communications, engagement, media relations, marketing, and brand management for the City. The Communications Department is responsible for supporting clear and effective communication and engagement through variety of methods, including: y Advertising y E-Newsletters y Emergency/Crisis communications In addition to the role of communications, the Communications Department also supports Equity, Diversity and Inclusion (EDI) initiatives, including coordinating staff and Council education, compiling educational resources for staff, and coordinating project engagement with the Accessibility Advisory Panel (AAP). 2022 HIGHLIGHTS ✅ Staff participated in Historical Impacts Training through Stó:lō Nation, Disability Justice Training, Indigenous Cultural Safety Training, and Gender 101 & 201 ✅ Launched an online EDI resource directory for staff ✅ Developed the City-Hosted Events Guide for staff to plan events that are accessible, inclusive and environmentally friendly 43 PRESS RELEASES 600+ E-NEWSLETTER SUBSCRIBERS 1,625 RESIDENTS REGISTERED ON ENGAGECHILLIWACK.COM 8,372 TWITTER FOLLOWERS 15,160 FACEBOOK FOLLOWERS EDI (Equity, Diversity and Inclusion) y engagechilliwack.com y Public engagement meetings y Website and social media content Image designed using resources by Freepik.com Corporate Services 23 PUBLIC HEARING MEETINGS 32 COUNCIL MEETINGS 74 POSITION CHANGES 100 BYLAWS ADOPTED 109 FREEDOM OF INFORMATION (FOI) REQUESTS 144 JOB POSTINGS y Access to information y Human Resources » Recruitment » Benefits administration » Occupational Health & Safety issues » Training » Labour relations y Liquor licensing y Property management y Bylaw adjudication system y Records management y Administrative support services Corporate Services also provides a wide variety of internal services to Council and other City departments. Some of these include: y Preparing minutes and agendas y Composing, reviewing and providing advice on municipal bylaws y Initiating the follow-up action to Council meetings y Providing adjudication services for bylaw offences 2022 HIGHLIGHTS The Corporate Services Department serves the City of Chilliwack in the statutory function for the Corporate Officer, which facilitates Council business by: Image designed using resources by Freepik.com Annual Report 2022 41
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