City of Chilliwack 2021 HIGHLIGHTS STRONG NEIGHBOURHOODS Completion of Chilliwack Pump Track facility with a paved, looping circuit for bikes, scooters, skateboards and more. Features approximately 500 m of track and tunnel crossover, with two separate circuits for a variety of abilities. VIBRANT ECONOMY Multi-phase downtown redevelopment at Five Corners continues with new businesses opened in 2021. Installed 82 new LED energy efficient streetlights in the downtown area. CONNECTED COMMUNITY Utilized online engagement platform, engagechilliwack.com, to gather resident input on various initiatives. COMMUNITY SAFETY Received grant funding from UBCM’s Strengthening Communities Program to support programs to address homelessness. GOOD STEWARDSHIP OF MUNICIPAL INFRASTRUCTURE Invested $5.5M into the road rehabilitation program. Inlet works upgrade at the Wastewater Treatment Plant. Design and permitting of Wastewater Treatment Plant outfall rehabilitation underway. ENVIRONMENTAL STEWARDSHIP Collaborated with local businesses and community volunteers to remove invasive species and replant 1,500 native trees and shrubs along creeks at 15 locations. CUSTOMER SERVICE Continued use of “box office” style customer service wickets at the front of City Hall. City Hall re-opened to the public in September. 16 Annual Report 2021 17 COUNCIL’S STRATEGIC GOALS Council’s strategic goals provide a framework for the decisions made by Council and guide the City’s approach for delivering services to the community. Financial Stability Plan for anticipated community needs while maintaining reasonable property tax levels for taxpayers. Good Stewardship of Municipal Infrastructure Ensure proactive and preventative maintenance of roads, utility, water systems, civic facilities and municipal fleet. Environmental Stewardship Encourage waste diversion and a “zero waste” philosophy, while working to reduce energy consumption and greenhouse gases, and protect waterways, riparian areas and the airshed. Strong Neighbourhoods Support accessibility, inclusion, diversity, and truth and reconciliation. Fostering community spirit, attracting community events and supporting cultural groups, while providing high-quality parks and recreational opportunities. Vibrant Economy Contract with CEPCO for economic development and encouragement of development in the downtown. Work to create an environment that is positive to business creation. Connected Community Provide opportunities to hear from the community, meet with other levels of government and share information throughout the community. Organizational Excellence Employ recruitment strategies that focus on attracting the best workforce, while providing opportunity for internal advancement. Provide focus on workplace safety and on-site training while encouraging ongoing professional development. Customer Service Ensure employees receive customer service training in order to provide excellent and efficient service to the public. Community Safety Safety encompasses a wide range of services including fire safety, comprehensive emergency management plans and training. It also includes support of RCMP initiatives and improvements in traffic safety.
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