2020 Annual Report

City of Chilliwack 24 STRATEGIC GOAL #7: ORGANIZATIONAL EXCELLENCE Recruitment strategies focus on attracting the best workforce, while providing opportunity for internal advancement. We have a focus on workplace safety and on-site training and professional development. HOW WE WILL GET THERE WHAT WE ACHIEVED IN 2020 RECRUITMENT Strategize to attract and retain the brightest and the best  ✓ Focus on opportunities for internal advancement for staff. ✓ Educational opportunities offered to promote advanced knowledge and qualifications. PROFESSIONAL DEVELOPMENT Encourage employee development and create opportunities for internal advancement ✓ In person training was limited due to the COVID-19 pandemic. Alternative remote access training options were put in place. ✓ Staff from all departments took the Progressive Institute of Education for Chilliwack Employees’ Success (PIECES) program through the Justice Institute of BC (JIBC). WORKPLACE SAFETY Build and maintain a safe and respectful workplace that minimizes workdays lost due to injury ✓ 2011-2019 year-on-year trendline for claims statistics indicates: o 68% reduction in frequency rate o 52% reduction in the injury rate o 13% reduction in the severity rate 