2020 Annual Report

Annual Report 2020 23  STRATEGIC GOAL #6: CONNECTED COMMUNITY Provide opportunities to hear from the community, meet with other levels of government and share information throughout the community. HOW WE WILL GET THERE WHAT WE ACHIEVED IN 2020 COMMUNITY FORUMS Provide platforms for community feedback on major issues  ✓ In early 2020, in-person engagement with businesses for the Single-Use Item Reduction Strategy and residents for the Housing Needs Report and Zoning Bylaw took place. ✓ Adapting for the COVID-19 pandemic, community feedback was collected online, via email, mail and phone. ✓ Online surveys conducted for various initiatives including general community engagement, responsible drinking in parks, community safety, financial planning, the Vedder Greenway, and the Sardis Neighbourhood Plans. Hard copy surveys were also made available. ✓ Parks Operations community park development meetings held to receive input and feedback from residents on future park designs. ✓ Implemented new online engagement platform “Engage Chilliwack”. SHARE INFORMATION Make timely and accurate information available to the community ✓ Regular weekly print ads and various radio campaigns run to communicate information. ✓ 46 press releases issued. ✓ Established an e-newsletter service and sent out monthly newsletters about general City news and transportation projects. ✓ City website updated regularly. ✓ Information shared through the City’s Facebook, Twitter and Instagram accounts five days a week. ✓ The City has 10,836 Facebook followers, 6,615 Twitter followers and 3,942 Instagram followers. RELATIONSHIPS Build and maintain relationships with other governments, organizations, and the community ✓ Staff continued to build relationships with the development community. ✓ Meetings between City elected officials and other municipal, provincial, federal and First Nations officials. 